1. **General Policy**: We aim to ensure customer satisfaction with our services. This Return Policy outlines the guidelines for requesting refunds and returns.

2. **Course Services**: Upon accessing our Courses, customers are deemed to have accepted the quality and scope of the services provided. Refund requests based on dissatisfaction must be submitted in writing or via email immediately upon course access.

3. **Refund Procedure**: Refund requests should be made within a specified time frame, accompanied by the customer's signature. Requests must include details such as payment information, reasons for the refund, and preferred method of reimbursement.

4. **Refund Calculation**: Refunds are calculated based on the total cost of the service package, minus any applicable fees and the value of accessed lessons. Discounted packages are refunded at their original cost.

5. **Payment Reimbursement**: Approved refunds are processed within a specific timeframe and returned via bank transfer to the customer's provided account details. Customers are responsible for any transaction fees associated with the refund process.

6. **Exceptions**: Refunds are not issued to third-party accounts or electronic wallets unless agreed upon in advance. Additionally, customers forfeit access to course content upon refund approval.

7. **Decision Timeframe**: Refund requests are reviewed and decided upon within a set period, ensuring prompt resolution for customers.

8. **Customer Responsibility**: Customers must adhere to the specified refund procedures and provide accurate payment and contact information to facilitate the reimbursement process.

9. **Contact Information**: For any inquiries or assistance regarding refunds, customers can reach out to our customer support team via email or phone.

10. **Policy Updates**: This Return Policy may be subject to periodic updates and revisions. Customers are encouraged to review the policy regularly for any changes.

By engaging with our services, customers acknowledge and agree to abide by the terms outlined in this Return Policy.